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Japan and its perfected hospitality culture!

  • Oct 27, 2015
  • by Alina

Culture ALL

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おもてなし(Omotenashi) – hospitality, treatment, reception, service – Japanese hospitality.

Japan is well known for its impeccable service and hospitality. Here the customer comes before everything, or as they say, the costumer is God.



No matter how hard you look elsewhere in the world, the kind of hospitality you get in Japan is impossible to find. And the best part? No tipping! Japanese employees won’t accept any tips, as their service is free.

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Wherever you go, the staff of hotels, restaurants, train stations, and information offices treat visitors kindly.

Taxi doors open and close automatically and the drivers instantly jump out of the car to put your luggage in the truck, all of course without expecting a tip.

At restaurants, the customers are immediately served ice water or hot tea and given a wet towel to wipe their hands before even their order is taken.


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If you decide to stay at a Japanese inn (ryokan), you will notice the effort put to make you feel welcomed. The host pays close attention to details and is committed to anticipating the needs of the guest, offering service without any expectation.

Bowing heads and repeating Arigatou Gozaimashita (thank you very much) is something that you see and hear everywhere you go.



Visitors to Japan cherish and appreciate the Japanese way of hospitality and customer service, and the memory stays with them for a long time.

There are many other aspects of the Japanese Omotenashi, you just have to come here and experience it.

You will definitely feel welcomed in Japan!

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